Shipping policy
Last updated: September 24, 2026
Shipping Destinations
Dysly currently ships orders to customers within the United States.
Order Processing Time
Orders are processed within 1–3 business days, Monday through Friday, excluding weekends and U.S. holidays.
Orders placed before 5:00 PM Central Time on a business day will generally begin processing on the same business day. Orders placed after 5:00 PM Central Time will generally begin processing on the next business day.
Shipping Transit Time
Once your order has been shipped, delivery typically takes approximately 6–11 business days, depending on the destination and carrier.
Estimated Delivery Time
- Processing: 1–3 business days
- Transit: 6–11 business days
- Estimated Total Delivery: 7–14 business days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Free Shipping
Dysly offers free standard shipping within the United States on eligible orders.
No additional standard shipping charge will be added at checkout for eligible U.S. orders.
Shipping & Taxes
Standard shipping within the United States is free for eligible orders.
Any applicable sales tax will be calculated at checkout based on the customer's shipping location and applicable tax requirements.
Order Tracking
After placing an order, you will receive an order confirmation email.
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for tracking information to become active after the shipment is handed over to the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order is returned to the sender or cannot be delivered because of an incorrect or incomplete shipping address provided by the customer, please contact Dysly at support@dysly.store for assistance.
Additional shipping costs may apply if the order needs to be reshipped.
Shipping Delays
Occasional delivery delays may occur due to carrier volume, severe weather, holidays, incorrect shipping information, or other circumstances beyond Dysly's control.
If your order has not arrived within 20 business days after the shipment date, please contact us at support@dysly.store. We will review the shipment status and assist you with the next steps.
Contact Us
Dysly
Email: support@dysly.store
Phone: +1 562-402-0617
Address: 13350 Dallas Pkwy, Dallas, TX 75240, United States